Go to Revoquest, search by the Job Id
Go to Dealer’s details and select the Dealer No.
Select Location section, and check for “Unique Loc” status
If it is “No”, edit it and check on the box to change it to yes.
Then inform the user the Job is now fixed and try syncing it again.
If the user still can’t access the Job, then we can use override the inspector
Go to Revoquest, search by the Job Id
Select Location section, and select the Loc Dealer no.
It will open a dialogue box with an option for “Inspector Override”, tick that box.
Then the user can try syncing it again.